Blog
Why Most Training Fails Before It Starts (And How Backward Design Fixes It)
Despite significant investment in learning programs, many organizations struggle to see real...
5 Forces Shaping Culture Change in 2026 (And How Leaders Can Respond)
Even though most believe culture is important to employee experience, only 36% feel their company...
The Future of Manufacturing is Human
Robotics, AI, and automation are not necessarily replacing people but are redefining their roles....
How Multi Generational Training Keeps Learning Alive
As experienced workers retire, decades of technical expertise, process insights, and...
Scaling Learning Across Manufacturing Sites
For manufacturers with multiple plants, distributed teams, or remote operations, one of the...
Bringing Training to the Moment It Matters Most
When equipment needs adjustment, a process changes, or a safety issue arises, employees don’t have...
The New Skillset: Digital + Human Interaction
Automation, robotics, AI, and IoT are transforming the way products are designed, assembled, and...
Why Training Works Better with a Skills Map
New technologies, automated systems, and digital tools are reshaping production floors across...
5 Ways Frontline Leaders Can Better Manage Their Time
In manufacturing, every minute counts. Frontline leaders juggle production schedules, safety...
Building Brand Awareness on the Factory Floor
Brand awareness is often considered to be part of the marketing umbrella. However, it can most...
Active Listening: The Unsung Hero of Communication
It’s fast. And noisy. That's the shop floor of a manufacturing plant. Within all that chaos, it’s...
Fueling Continuous Improvement with Feedback in Manufacturing
Consider this: replacing an entry-level employee can cost between 30-50% of their annual salary....
Why Trust is the Foundation of High-Performing Teams
Trust is often treated as an abstract, “soft” element of leadership, but the numbers tell a...
Following Up and Building Accountability in the Workplace
Feedback and follow-up aren’t just “nice to have” leadership skills—they’re engagement...
The Power of Clear Expectations in Learning & Development
Only 29% of organizations have a clear learning and development (L&D) plan for their...
Why Structured On-the-Job Training Starts with Job Task Analysis
The 70-20-10 Learning Model In the popular 70-20-10 learning model, 70% of development comes from...
Implementing Multigenerational Training in Manufacturing
By 2030, 35 out of 195 countries will have more than 25% of their population over the age of 65 –...
Bridging Generations in Manufacturing: The Case for Tailored Training
Advances in health and longevity have enabled many to extend their careers, while younger...
How Your Business Can Partner With the United Way
United Way Waterloo Region Communities (UWWRC) has been a pillar of support for our region,...
Industry 5.0: The Next Evolution in Manufacturing
As the world continues to progress into the age of Industry 4.0, where automation, artificial...
Industry 4.0: Embracing the Future While Addressing the Skills Gap
Industry 4.0 - the fourth industrial revolution - marks a monumental shift in how industries...
How to Overcome the Pitfalls of Change Management in Manufacturing
In a recent blog, we explored why change management is an essential part of growth - especially in...
Change Management in the Manufacturing Industry
Change is an inevitable part of any business. However, for industries like manufacturing, where...
Reflections on Hannover Messe
As the dust settles after Hannover Messe 2025, we wanted to reflect on the incredible experiences...
The Risks of Not Investing in Virtual Training and Development
One of the most significant challenges businesses face today is ensuring their workforce is...
The Benefits of Virtual Instructor-Led Training (VILT)
Virtual Instructor-Led Training (VILT) has become a key tool in modern workforce development. As...
Our Response to the Rise of Virtual Instructor-Led Training
Five years ago, as the world adjusted to the challenges brought on by the pandemic, businesses had...
Upskilling in Manufacturing – What Is Required?
Did you know that 60% of new managers in manufacturing fail within their first 24 months? It’s a...
How Do You Know If Development Training Is Effective?
Professional development training often gets a bad rap. Employees dread boring workshops, and...
Most In-Demand Skills for Frontline Leaders
Just like a skilled navigator has to adapt to changing weather conditions, frontline leaders also...
Engage, Retain, Sustain: Keeping Top Talent Committed
Shaping the future with technology and prioritizing frontline leadership development are deeply...
Building New Habits
In some way, each of us celebrated the entrance of 2025. This is seen as a new year, with new...
Why is Behavior Change Important?
Organizations are focusing more on creating environments that encourage positive behavior change,...
Which Behavior Changes are Learned?
Unlike instinctual behaviors, which are automatic, learned behaviors influence how we act in...
What is a Behavior Change Model?
Did you know many change initiatives fail because they lack a structured framework? That's where...
How to Create a Team Culture
Culture is the invisible glue that holds a team together. It shapes the way individuals interact,...
5 Ways to Build a Successful Team
Creating a successful team doesn’t happen by chance. Building one requires intentional planning,...
What Makes Teams Successful?
The foundation of any great team lies in its ability to collaborate effectively, communicate...
5 Ways to Improve Communication
The most popular characteristics used to define a great leader tend to be someone with strong...
5 Reasons Why Businesses Must Support Non-Profits
Commitment to social responsibility strengthens communities, supports employees, and builds a work...
How Our Partnership with the United Way Impacts Local Communities
Businesses have a significant opportunity - and responsibility - to make a difference in their...
Why Culture Change Is Difficult to Integrate (and How to Overcome It)
Culture change can be one of the most challenging aspects of organizational transformation. While...
Does Culture Change Need to Happen Within Your Organization?
In a recent blog, we cited that change is an inevitable part of running a business - exploring...
5 Causes of Culture Change
Organizational culture is the heartbeat of a company. It influences how employees interact, make...
5 Tips on How To Get the Most From a Learning Experience
Have you ever been inspired by a conference, learning event, book, podcast or even a conversation...
How Companies Can Build a Culture of Reconciliation Beyond Just One Day
Recognizing Orange Shirt Day and the National Day for Truth and Reconciliation (NDTR) is a...
An Inclusive Workplace and the Impact on L&D
The significance of an inclusive workplace cannot be overstated – as explored in our recent blogs...
The Business Case for Workplace Inclusion
In our first blog, we explored why diversity and inclusion in the workplace shouldn’t be a...
Why Inclusion Matters in the Modern Workplace
Inclusion in the workplace isn't about meeting quotas or ticking boxes; it's about creating a...
Mastering Leadership in the Call Center Industry: Navigating Challenges and Driving Success
Leadership in the call center industry is a dynamic and demanding role that requires a unique...
Navigating the Path to Operational Excellence: Strategies for Manufacturing Leaders
In the fast-paced realm of manufacturing, leaders often find themselves at the forefront of...
Cultivating Connection Through Empathy
Empathy stands out as a foundational quality for success when it comes to leadership. As...
How to Build Trust as a Leader
In the realm of leadership, trust is vital. It’s the pillar on which strong teams and successful...
What is Servant Leadership?
At the heart of effective leadership lies a simple yet profound principle: serving others. We...
Helping Front Line Leaders Thrive in the Midst of Change
In the realm of operational leadership, adaptability isn't just a desirable trait—it's a necessity...
Leading the Front Line with Clarity and Perspective
In the first half of this year, we met with many leaders in the manufacturing industry to better...
Glass of Learning Turns 10!
I never planned to launch Glass of Learning. In 2014, after a nearly three-decade-long consulting...
A Guide to Having Difficult Conversations with Your Boss and Colleagues
There comes a time when we need to have “the talk” with colleagues or even our boss. Mastering the...
The Power of Dialogue: Why Difficult Conversations Matter in the Workplace
Performance issues, conflicts, and feedback. These topics are common in every workplace and are...
Breaking the Silence: Understanding Why Employees Avoid Difficult Conversations
Whether it's addressing performance issues, discussing conflicts, or giving feedback, difficult...
The Cost of Silence: What Happens When Difficult Conversations Are Avoided in the Workplace
Difficult conversations are uncomfortable. However, avoiding them altogether can have serious...
Shining a Light on Mental Health
May is Mental Health Awareness Month – aiming to shed light on mental health issues, reduce...
14 Trailblazers of Sustainability
We recently explored the origins of Earth Day and ways we can all raise awareness for...
Elevating Workplace Dynamics: The Power of Emotional Intelligence
Welcome back to our blog series on Emotional Intelligence (EI). We’ve already gained a better...
Uniting for #EarthDay
Communities around the world are gearing up to celebrate Earth Day and take action to protect our...
The Role of Emotional Intelligence in Learning and Development
While technical expertise is undoubtedly crucial in learning and development, it is emotional...
Mastering Emotional Intelligence
While IQ may get you hired, Emotional Intelligence (EI) is what helps you succeed and thrive not...
The Forgetting Curve: Strategies for Improved Memory Retention
There is an intricate link between time and our ability to remember. The Ebbinghaus Forgetting...
Navigating the Learning Journey Through Return on Expectations
While a new learning initiative can be exciting and strategic, its success hinges on whether...
How Frontline Leaders Can Solve Manufacturing Pain Points
The manufacturing industry has been turbulent for some time. Experiencing a skills gap; labour...
International Women’s Day
As a woman-owned business, we take great pride in honouring female entrepreneurs, leaders, and...
How to Ensure a Positive Business Outcome
Did you know that effective training programs can improve business outcomes? When companies invest...
Why Stakeholder Support is Crucial for Learning Success
Crucial. Critical. Essential. Pick a synonym and it applies to the importance of having...
Why we don’t perform on the job
Knowledge and skills are only a small part of the puzzle regarding why someone isn’t performing on...
Conquering One Goal at a Time
How many of you have a long list of goals you want to achieve? It’s ok, we’re guilty of it too....
Behaviour Change in Organizations: A Simple Guide to Success
We left off by discussing why changing behaviour within a corporate setting can be more difficult...
Why Company Culture Halts Behaviour Change
In a recent blog, we explored why changing habits is difficult - often resulting in failure – and...
Building Habits
Chances are on December 31st, each of us rang in the New Year and set resolutions, new goals and...
Backward Design – Begin with the End in Mind
“To begin with the end in mind means to start with a clear understanding of your destination. It...
The Importance of Connection
Human connection plays a key role in shaping our emotional well-being, health, and overall quality...
Establish Learning Metrics
In a recent blog, we noted the importance of measuring the impact of learning and development...
Creating a Successful Learning Strategy
What outcomes are you looking to achieve? This needs to be the focus when creating a robust...
Enhanced Communication Skills
Over the last half of 2023, Nancy has trained our Supervisors to enhance their skills in...
10 Inspiring Tips from Women Entrepreneurs
"Women entrepreneurs are trailblazers, shaping a future where leadership is defined by resilience,...
Podcast: We Are Cowardly Lions When Leading Others
Our CEO Nancy Priest was a recent guest on the Knack 4 Business podcast discussing why leaders...
Playtime Shouldn’t Stop After Childhood
Playing is one of the first skills we learn as children. It teaches us to share, communicate and...
Lego Play Day
A whole day dedicated to play? Lego has the right idea. Every year, the global toy company hosts a...
Top Companies for Employee Engagement
Did you know that low engagement from employees costs companies 18% of annual salaries? Or how...
What Do Engaged Employees Do Differently?
It’s easy to spot an employee with pride and purpose. They’re happy to be at work; excited about...
How is Employee Engagement Measured?
Employee engagement impacts all areas work – that’s why it’s important to measure. Officevibe is...
Why Employee Engagement is Key to Success
Jostle defined employee engagement perfectly and simply, stating that it “describes people who are...
International Day of the Girl
When the United Nations launched International Day of the Girl, they did so with the hope of...
Who Is Responsible for Employee Engagement in Manufacturing?
“Employee engagement should be a manager's primary responsibility.” A bold statement from one of...
Strategies to Increase Employee Engagement
When we searched for ‘ways to improve employee engagement’ on Google, first page results dated as...
Discover the State of Your Organization’s Health
“The single greatest advantage any company can achieve is organizational health.” This quote by...
Using DiSC to Tap Into Emotional Intelligence
“Emotional intelligence is about making good choices in emotional or social situations.” – Dr....
The Basics of DiSC and the Value of our Differences
Understanding our unique behavioural styles make us more accepting of one another. While we all...
5 Behaviours of a Cohesive Team
High trust companies see a 50 per cent increase in productivity, according to the Edelman Trust...
Part 3: How to Improve Organizational Health
In our first two blogs – The Importance of Organizational Health and How to Assess Organizational...
Part 2: How to Assess Organizational Health
There’s more to organizational health than just fluffy descriptions and aspirational sayings...
Part 1: Why is Organizational Health Important?
The US White House is a fan of organizational health. So much so that the Biden administration...
5 Signs That Your Employees Are Not Engaged at Work
High levels of employee engagement are known to have an extremely positive impact on a workplace...
Closing the Leadership Skills Gap
Teams reflect the culture created by their leaders. In turn, leaders create behaviour standards,...
7 Ways to Get Your Team Focused on Results
We know a lot of employees say they’re busy. But are they actually productive? That’s the question...
Why Vulnerability Leads to Trust
Trust is the most important, sometimes unspoken promise that exists between us and the people we...
7 Actions to Foster Accountability
There are 7 actions a leader can take to foster accountability. However, to be able to hold our...
The Psychology of Gamification
We recently explored the pros and cons of leaderboards, badges and points. There’s also a...
The Do’s and Don’ts of Resolving Conflict
Finding yourself in the middle of a conflict can be tricky and just plain awkward. As important as...
8 Steps to get Your Teams Commitment
The NHL (National Hockey League) and NBA (National Basketball Association) playoffs are now...
The Four C’s of Building Trust in the Workplace
According to Gallup: 96% of engaged employees DO trust management. However: 65% of the...
The Pros and Cons of Leaderboards, Points and Badges
Friendly competition can be motivating. Applied in the workplace, it can encourage efficiency and...
The Impact of Conflict
Conflict is just between the people involved right? Think again. Unresolved conflict has a ripple...
Why Supervisor Training Benefits Businesses?
Did you know that 81% of frontline supervisors say they are not satisfied with their own...
Which Conflict Management Style Are You?
In a recent blog, we discussed how conflict can be constructive and positive. We learned that it’s...
6 Tips to Stand Out as a Leader
Show strong support of company policies, programs, and people Demonstrate your commitment to the...
Why Leadership Training Fails
Participants undergoing leadership training improve their learning capacity by 25 per cent and...
Can Conflict be Positive?
The word ‘conflict’ often has a negative connotation. The Oxford dictionary defines it as “a...
Holiday Activity List
After another busy year, we're looking forward to slowing down and taking some time to spend with...
Benefits of VirtualGlass™ Lunch ‘N Learns
Lunch ‘N Learn events should be engaging, fun and interactive. And VirtualGlass™ is one platform...
How to Have a Successful Lunch ‘N Learn
Finding time to bring your team together can be tough. But, it is a crucial element of team...
Strategies to Improve Participation in Your Virtual Training Sessions
Keeping participation high in a virtual setting can be a challenge. Your virtual training programs...
Key Tips & Best Practices for Conflict Management
Conflict is unavoidable. Our mindset and response to conflict is not. How we approach conflict or...
Value of Lunch ‘N Learn
Teams are starving for connection. Now more than ever, it’s important to provide opportunities for...
Why Leadership Success Stems from Communication
Is it a surprise that frontline managers rate having difficult conversations with their teams as a...
4 Reasons Why Managers and Supervisors Need Leadership Development
Gallup finds that 70% of a team's engagement is influenced by managers. That has a significant...
Are You A Member Of A Family Farm Business?
Are you a member of a family farm business? Do you have days when the team is disconnected? Do you...
Keep Your Team Connected While Working Remotely.
One of the benefits of coming into an office is having a shared space. Without that shared space,...
The Importance of Creating Opportunities to Practice & Apply New Learning
Too often we provide learning opportunities for our team, yet we forget to provide occasions to...
Why Should You Be Creating Opportunities to Learn New Skills
Providing continuous learning opportunities to our team, can be a challenge. We typically need to...
Tips For Collaborating Effectively If Your Team Is Remote
Although many workplaces are now a hybrid work environment, some companies also offer the option...
Competence Comes from Confidence
Tim Miller, once in our Manager Leadership Program, shares how he has learned a lot about himself...
Tips For Improving Your Virtual Learning Environment
Virtual learning has become incredibly popular for employees to advance their education or...
Creating Opportunities to Apply New Learning
In our last blog “Are You Creating The Employee Engagement You Want? Studies Suggest You Aren’t…"...
Growth From Feedback
In another amazing participant feedback clip, we have Steve Douglas sharing that most of the...
Proper Tools for Conflict Management
Yet another amazing Supervisor Participant, Jerry Best, shares how he has learned a lot about...
Tips For Creating an Engaging Virtual Learning Environment
Virtual learning can feel impersonal and inaccessible at times, but there are ways to help...
Are You Creating The Employee Engagement You Want? Studies Suggest You Aren’t…
Do You Fully Understand the Importance of Providing Learning and Development Opportunities?...
Four Key Principles To Providing A Robust Learning Experience
Virtual learning should never be an excuse to assign busywork, but should rather address clear...
Gain Alignment with Team
In this participant feedback clip, Alyson Ableman shares how prioritization, layered auditing and...
Building Back Trust After Transition
In this participant feedback clip, Mike Burgoyne, part of the Manager Leadership Program, shares...
Benefits of A Virtual Learning Environment
The term ‘virtual learning’ is now a common phrase frequently used, as most training and...
Training Strengthened Connections With His Team
Yet another amazing Supervisor Participant, Kevin Lunney, shares his insight on how our training...
Best Virtual Learning Strategies to Adapt & Implement Right Now.
Making virtual learning effective and engaging for all participants can be challenging, especially...
5 Ways to Cultivate More Confidence at Work
Confidence is a dynamic characteristic to have in the workplace and is a key stepping stone for...
Celebrating The Holidays In 2021
Another challenging year is almost behind us. Many of us were looking forward to getting back to...
How to Achieve More With Your Virtual Training
So much has shifted with online learning and the standards for quality programming have been...
Creating VirtualGlass™ – A Platform for Engaging Virtual Activities
One of the great things about Covid was that it created the opportunity to design and build new...
Check In On The Best Practices To Remote Work
Remote working is becoming more popular and accepted than ever before. According to a Gallup poll,...
How Important Is Team Engagement To Your Performance?
Are you keeping your employees engaged? Team engagement is a challenge for businesses, but it...
7 Lessons to Remember When the COVID-19 Pandemic Ends
The COVID-19 pandemic has changed our lives and us individually as we know it— from our day to day...
Tips For Getting Into The ‘Work Rhythm’
Getting into the “work rhythm” from home, in the same way as you do when at the office, can be...
How to Build Trust and Boost Productivity Within Remote Teams
Building trust within a team in a virtual environment can be challenging. It takes additional...
Working From Home, Is This Falling Apart?
When we work remotely, we need to establish the structure of work ourselves. This includes setting...
Remote Learning – Silver linings and Stumbling Blocks
As with everything in these Covid times, we have had to adapt how we learn in a physically...
This Journey Helped Me Recenter Myself On What Matters
"One best thing on this journey is that thru all the modules, at every step I was able to better...
Immensely Transformed our Leadership Approach and Integrity.
“The Glass of Learning (GOL) designed a series of leadership modules for our plant manufacturing...
A Partner of Choice for the Development of Leadership
“Au cours des dernières années Glass of Learning a été pour nous un partenaire de choix pour...
5 Habits of Highly Engaged Employees
Employee engagement has been a business priority for several years now. During the lockdown,...
Maintaining Productivity in a Virtual Workplace
There’s no doubt that the COVID-19 pandemic has drastically changed the way businesses operate,...
Top 5 Best Tools To Use for Succeeding with Remote Work
Although managing a remote workforce can seem tough, using the right tools for remote work makes...
How Effective is Virtual Learning?
Online learning has become a natural default process for company learning during the pandemic, and...
Do digital badges create skill gaps when it comes to companies hiring processes?
As the skills gap in our workplaces increase, this has become a growing issue for organizations of...
Working From Home Webinar Series
As we all learn to navigate the uncertainty of the COVID-19 global pandemic, there are many...
How has the COVID-19 Pandemic changed the learning industry?
During the COVID-19 pandemic, the learning industry has gone through many transitions in order to...
What Engaged Employees Can Do For Your Brand
We all know that 2020 was an unprecedented year in business, it was also the year, according to...
Leadership Effectiveness Checklist
After a crisis, building team capabilities, capacity and culture, back to what it once was is...
Spice Up Your Virtual Learning in Four Fun Ways
“Variety is the spice of life”. Are you looking for ways to spice up your meetings or Virtual...
Complimentary Zoom Tips and Hints
Although we had used Zoom for meetings and webinars the past few years, when 2020 began, we had...
How to Transition to Virtual Work
Amid the ongoing efforts to adapt to the virtual workplace, it has become clear that it's not...
7 Keys for a Winning Virtual Learning Experience
Constant video conferencing is leading to online fatigue and burn-out. If you are leading an...
Converting Classroom Training to Virtual
The global COVID-19 pandemic has helped quickly pivot the training and development industry to...
3 Benefits of Having a Certified Virtual Certification
2020 has been a year of change yet despite so much upheaval, innovation and creativity have...
Clear Focused Outcome
"Words that come to mind when I think of Nancy – professionalism, integrity, friend, and...
Glass of Learning Reflections of 2020
It’s fair to say 2020 was a year like no other for the entire world, however, among all the...
10 Staycation Ideas This Winter
In these lock-down times with winter upon us, things might seem bleak. To help with our resiliency...
Celebrating the Holidays Outdoors in 2020
After an incredibly challenging year, many of us were looking forward to holiday traditions to...
Building Strong Leadership Skills During COVID-19
Like most things, leadership qualities and skills can be improved through continuous focus and...
5 Reasons Why Leaders Fail (and what to do about it)
Teams reflect the culture created by leadership and the behaviour standards set for what is...
The Shift Towards Digital Badges as Key Learning Credentials
Learning in our society today happens anywhere and everywhere - it happens in a variety of...
Best Practices for Virtual Learning
The shift to virtual learning is upon us. As learning professionals, we have the opportunity to...
Essential Tips to Effectively Manage Remote Work
As working from home becomes the unplanned requirement for most individuals due to coronavirus- it...
Waterloo-Wellington I4PL – Lunch & Learn Webinar
Create a Virtual Design with Results in Mind Are you using sketch notes in your learning transfer...
How the Team Health Checklist Can Help You Be a More Effective Leader
As a leader, it is your job to check in on your team’s health. And, at the risk of sounding...
Do You Consider Yourself a Great Leader?
Most of us might think that the daily routines and leadership approach we’ve established in our...
4 Ways to Be More Productive
Falling into a pattern of ‘doing things the way they’ve always been done’ can hinder our...
Understanding the Tricks Our Mind Plays on Us
“The mind is its own place, and in itself can make a heaven of hell, a hell of heaven.” – John...
Manager Resource During COVID | Pt. 12
This resource includes various tips and information for managers, including: - Applying the...
Manager Resource During COVID | Pt. 11
This resource includes various tips and information for managers, including: - Becoming a...
Manager Resource During COVID | Pt. 10
This resource includes various tips and information for managers, including: - Leadership in...
Manager Resource During COVID | Pt. 9
This resource includes various tips and information for managers, including: - The Five...
Manager Resource During COVID | Pt. 8
This resource includes various tips and information for managers, including: - Positive attitudes...
Manager Resource During COVID | Pt. 7
This resource includes various tips and information for managers, including: - Differentiating...
Manager Resource During COVID | Pt. 6
This resource includes various tips and information for managers, including: - Managing burnout -...
Manager Resource During COVID | Pt. 5
This resource includes various tips and information for managers, including: - Balancing work and...
Manager Resource During COVID | Pt. 4
This resource includes various tips and information for managers, including: - Connecting through...
Manager Resource During COVID | Pt. 3
This resource includes various tips and information for managers, including: - Using collaborative...
Manager Resource During COVID | Pt. 2
This resource includes various tips and information for managers, including: - Emotional...
Manager Resource During COVID | Pt. 1
This resource includes various tips and information for managers, including: - Helping employees...
The New Normal
What will our world look like after COVID-19? What changes will stick? How will our business...
Asking for What You Want
Do you freeze up or lack the confidence to ask for things that you think you deserve? Particularly...
Gone Virtual: Meetings, Collaboration, Onboarding
Tech company Metageek said it well in their recent blog: “With the spread of COVID-19 throughout...
7 Ways to Strengthen Your Mental Health During COVID-19
It’s Mental Health Week (May 4-10) here in Canada. The annual event – organized by the Canadian...
The Best Ways to Lead a Remote Team
In our last two blogs, we provided tips on how employees can set up their home office and adjust...
Managing Mindset in a ‘Work from Home’ Setting
What we’ve done; what we know; what we believe – these are the things that form our mindset. This...
Setting Up Your Home Office for a Productive Workday
The majority of us work from home occasionally. However, the COVID-19 pandemic has now forced that...
Leadership Effectiveness Checklist
Our partners at Pollinate Networks Inc. created a Leadership Effectiveness Checklist to help...
Family Activities During Isolation
Just over one month ago, Canada introduced its #StayAtHome policy. Many businesses have shut down...
All Leaders Face the Same Challenges
Leaders from all over the world – coming from different cultures, customs, industries and...
What’s Trending in L&D for 2020?
We’re in a new decade. With this comes the inclination to assess the past, plan for the future,...
The Stevie Awards – Judges’ Comments
"The Leadership Road Program is a very comprehensive, full-fledged curriculum that serves as...
Breaking: Employee Training Top of Mind for Businesses
"Rather than going out and competing with five other companies for [certain] skill set[s], why not...
The Art of Remembering Learning
What use is a corporate learning program if it isn’t adapted and utilized in the workplace? There...
8 Conversations to Have With Your Team
According to Deloitte, 82% of business leaders see strong culture as a competitive advantage and...
Why Leadership and Agility Matter in Culture Change
“The pace of change is not going to let up.” – Sara Saddington, Managing Editor, Actionable...
3 Tips for Successful Measurement
It starts from the outset. Effectively evaluating the impact of corporate learning begins during...
The Value of the ‘Value-Add’
Companies often talk about the importance of ensuring a positive customer experience - many...
Learn, Apply, Reinforce
“Reinforcement is a series of well-balanced push and pull communication moments strategically...
CASE STUDY: Customized Training to Drive Culture Change
A large North American manufacturer partnered with Glass of Learning to take part in training that...
Changed Culture for the Better
Glass of Learning has been a catalyst for encouraging leadership development among our front line...
Adapting to Change
Adapting to change is often required following any corporate learning and it requires regular...
Ramp-up Training for Frontline Leaders
Although obvious, it needs to be repeated: frontline leaders are representatives of an entire...
Connect with Your Leadership Shadow
Becoming a leader is an honour and privilege; yet, two unavoidable things typically happen when...
Collaborative Process
This was a collaborative process of understanding our business and leadership needs, along with...
This Way to Better Time-Management…
Busy schedules, full plates, pressed for time - call it what you want, we all experience it....
What to do When Conflict Arises
Let’s get straight to the facts: - 98% of employees reported experiencing toxic behaviour at work...
10 Ways to Disrupt Your Listening
Recently, we wrote about five ways for leaders to improve their communication skills. And while...
Learning Takes Time
There are no shortcuts when it comes to retaining learning and applying it in the workplace. The...
Mindfulness in Business
From a health perspective, mindfulness is all the rage. The practise can help people adapt to...
Go, Go, Gamification
Effective learning programs draw on gamification techniques - the inclusion of fun "game" elements...
Forget Me Not: Defeating the Forgetting Curve
Too often, businesses spend heaps of money and resources on corporate training programs only for...
Makes a Difference
Formerly, it felt like the only time I needed to talk to [my team] was if [they were] doing...
Score & Feedback Sandwich
Many people are challenged with giving feedback, particularly when it isn’t wholly positive....
Why Experiential Learning?
The theory of “learning by doing” has been around since 350 BCE. First conceived by great...
Expert Speaker Series: Nancy Priest~Disruptive Listening
Join me on April 3, 2018 for an interactive evening of learning. Description: Disruptive Listening...
Partnership Principles
In business today, we typically outsource or partner with vendors on specific company projects. ...
Creating a Return on Expectations for Learning Initiatives
A key first step in any learning initiative is to identify the return on expectations. Begin with...
Evolving L&D – Selling The Future Of Work
Organizations are seeing significant change impacting every element of their business. Driven by...
How To Create A Learning Culture
Gone are the days when an education will last a whole career. The world of work is changing...
Increase Agility By Creating A Learning Culture
Creating a learning culture will significantly increase your organizations ability to compete the...
Develop the Mindset and Skillset for the Agile World
To Register
Leadership Road – pathway to the future
Leadership is a journey, not a destination. This series of modules will build essential...
Corporate Learning with Context
In today’s on-line world, learning content is readily available from many sources and in many...
Learned So Much
We have learned so much from Nancy and truly are going to continue what she helped ingrain for our...
Diligent Professional
Nancy and I worked on the Board of Directors for the Ontario Society of Training &...
Focused on Outcomes
Working with Nancy is a true joy. She is very much the consummate professional and focuses on what...
Uncompromising Professionalism
Nancy and I have worked together and collaborated on many fronts - as part of a CSTD committee and...
Amazing Team Player
Nancy is a highly skilled, professional developer. She is particularly adept at working...
Focused on Customer Service
I worked closely with Nancy as a colleague at Eagle's Flight and as a client when I was at...
Learning and On-time Deliverables
I worked with Nancy on creating competitive breakouts for our Sales Kickoff at Symantec. She and...
Dedicated to Helping us Achieve our Goals
I have had the privilege of working with Nancy in the development and execution of several...
Consummate Professional
Nancy is a consummate professional. She works well and relates well to all levels of an...
A Perfect Amalgam
Glass of Learning brings the perfect amalgam: a huge get it factor, decades of experience, human...