“Reinforcement is a series of well-balanced push and pull communication moments strategically designed, delivered and timed to drive business impact and lasting behavior change.” – Mindmaker,...
CASE STUDY: Customized Training to Drive Culture Change
A large North American manufacturer partnered with Glass of Learning to take part in training that would develop and improve their leadership approach. The training targeted frontline supervisors...
Adapting to Change
Adapting to change is often required following any corporate learning and it requires regular practise.Just like in physical training - where muscles need practise and frequent exercise to become...
Ramp-up Training for Frontline Leaders
Although obvious, it needs to be repeated: frontline leaders are representatives of an entire organization. They strongly affect whether employees are motivated, dedicated or inefficient. Since...
Connect with Your Leadership Shadow
Becoming a leader is an honour and privilege; yet, two unavoidable things typically happen when someone steps into the role. The first is a natural division created between them and the employees...
Learning Takes Time
There are no shortcuts when it comes to retaining learning and applying it in the workplace. The training itself, whether it’s a one day course or a week long series, is just the beginning -...
Mindfulness in Business
From a health perspective, mindfulness is all the rage. The practise can help people adapt to change; maintain calmness in difficult situations; and decrease anxiety. Used in business, this...
Forget Me Not: Defeating the Forgetting Curve
Too often, businesses spend heaps of money and resources on corporate training programs only for the learning to end up forgotten by employees. This is never the goal and it happens for one main...
Score & Feedback Sandwich
Many people are challenged with giving feedback, particularly when it isn’t wholly positive. Generally speaking, people don’t enjoy getting or giving negative feedback and may even avoid it...
How To Create A Learning Culture
Gone are the days when an education will last a whole career. The world of work is changing rapidly, and organizations can’t expect to rely on outdated work activities, hierarchies, and processes to...