There comes a time when we need to have “the talk” with colleagues or even our boss. Mastering the art of having difficult conversations is essential – instead of just blurting out whatever comes to...
The Power of Dialogue: Why Difficult Conversations Matter in the Workplace
Performance issues, conflicts, and feedback. These topics are common in every workplace and are often challenging to approach. While the conversations may be uncomfortable, they are essential for...
Breaking the Silence: Understanding Why Employees Avoid Difficult Conversations
Whether it's addressing performance issues, discussing conflicts, or giving feedback, difficult conversations are inevitable and crucial for fostering trust, growth and improvement. Despite their...
The Cost of Silence: What Happens When Difficult Conversations Are Avoided in the Workplace
Difficult conversations are uncomfortable. However, avoiding them altogether can have serious consequences for businesses. When employees and leaders are not encouraged to address challenging issues...
The Do’s and Don’ts of Resolving Conflict
Finding yourself in the middle of a conflict can be tricky and just plain awkward. As important as it is to resolve the conflict, it’s also important to assess where the conflict stems from. There...
The Impact of Conflict
Conflict is just between the people involved right? Think again. Unresolved conflict has a ripple effect across an organization. That’s why it’s so important to resolve issues quickly and early....
Which Conflict Management Style Are You?
In a recent blog, we discussed how conflict can be constructive and positive. We learned that it’s inevitable and if approached correctly, conflict can lead to new ideas and better social...
Can Conflict be Positive?
The word ‘conflict’ often has a negative connotation. The Oxford dictionary defines it as “a serious disagreement or argument, typically a protracted one.” When you look up ‘conflict’ in a...
Key Tips & Best Practices for Conflict Management
Conflict is unavoidable. Our mindset and response to conflict is not. How we approach conflict or disagreement has a huge impact on how we move past it. How we respond to, and approach conflict...
What to do When Conflict Arises
Let’s get straight to the facts: - 98% of employees reported experiencing toxic behaviour at work - 80% lost work time worrying about incidents - 78% said their commitment to the organization...