In a recent blog, we discussed how conflict can be constructive and positive. We learned that it’s inevitable and if approached correctly, conflict can lead to new ideas and better social interactions, as we focus on collaboration and effectiveness. It is also important to understand and be conscious of the different conflict management styles that exist. Job search website Indeed, and software and marketing firm, HubSpot, help break them down:
1. Accommodating
Being accommodating puts the needs of others at the forefront. This style is often used to keep the peace and caters to team members that are passionate about an issue. This style can be helpful when working with someone with a strong personality.
2. Avoiding
An avoiding management style puts off dealing with the conflict entirely. The issues are deemed unimportant, managers don’t have enough time to deal with them or they feel stuck with no chance of winning in either outcome.
3. Compromising
This style asks teams to make sacrifices in order to find a solution. They work to find common ground. Compromising could lead to collaboration and allow for understanding of different perspectives.
4. Collaborating
Finding a solution that meets everyone’s needs is what collaboration is about. This style comes in handy when several viewpoints need to be incorporated. It’s pivotal for relationship building because it requires teams to listen and communicate.
5. Competing
A competing style rejects all other ideas and takes a firm stance. It works in scenarios when rights or morals are in question or when a quick decision needs to be made. While it can resolve issues quickly, it also may also lower productivity and dedication.
Learning to tap into your conflict management style and successfully navigating a disagreement can help managers diffuse tension between team members; promote respect in the workplace; and enhance team performance which in turn will impact business results. At your next team meeting share these conflict styles and have a conversation on the impact of each style.
For more suggestions on workplace conflict, check out our blogs on the subject
