What to do When Conflict Arises

Let’s get straight to the facts: – 98% of employees reported experiencing toxic behaviour at work – 80% lost work time worrying about incidents – 78% said their commitment to the organization declined – 66% said their performance declined – 48% intentionally decreased their work effort Conducted by Georgetown University, this survey shows that toxic […]

10 Ways to Disrupt Your Listening

Recently, we wrote about five ways for leaders to improve their communication skills. And while it’s important to effectively convey goals and expectations, it’s just as important to listen to peers and employees. Listening is an integral facet included under the communication and interaction umbrella. Most of the time, leaders – and people in general – […]

5 Ways to Improve Communication

The most popular characteristics used to define a great leader tend to be someone with strong business acumen, company loyalty and a dedicated grind. However, without effectively communicating goals, expectations, direction and processes, all these characteristics quickly lose their merit and a leader’s ability is questioned. Being an exceptional communicator is perhaps one of the […]

Mindfulness in Business

From a health perspective, mindfulness is all the rage. The practise can help people adapt to change; maintain calmness in difficult situations; and decrease anxiety. Used in business, this restorative technique can leave lasting effects on employees and the organization. Why? Because mindfulness encourages a focus on what’s happening in the moment rather than reacting and being […]