Learn, Apply, Reinforce

“Reinforcement is a series of well-balanced push and pull communication moments strategically designed, delivered and timed to drive business impact and lasting behavior change.” – Mindmaker, training reinforcement organization Reinforcement encourages the establishment of a good repetitive pattern. And following training, as we’ve learned, repetitiveness and the review of new skills help us combat that […]

CASE STUDY: Customized Training to Drive Culture Change

A large North American manufacturer partnered with Glass of Learning to take part in training that would develop and improve their leadership approach. The training targeted frontline supervisors and included a support program for managers. The company has 14 factories in the US and Canada. The initial roll-out began in the US and because of […]

Adapting to Change

Adapting to change is often required following any corporate learning and it requires regular practise. Just like in physical training – where muscles need practise and frequent exercise to become stronger – new tactics introduced in training programs need to be kept up regularly so that our brains can better absorb the lessons and skills, […]

Ramp-up Training for Frontline Leaders

Although obvious, it needs to be repeated: frontline leaders are representatives of an entire organization. They strongly affect whether employees are motivated, dedicated or inefficient.   Since frontline leaders have such an influence over an organization, proper training, motivation and investment in their growth is crucial for personal success and ultimately the company’s success. According […]

Connect with Your Leadership Shadow

Becoming a leader is an honour and privilege; yet, two unavoidable things typically happen when someone steps into the role. The first is a natural division created between them and the employees they are to lead. The second is strong attributes that may be overplayed once in a position of power – this can lead to a […]